Thank you for putting your trust in us concerning your personal data. Please read this Privacy Notice carefully as it describes how we collect, use and disclose your personal data. Personal data is any information relating to a living person. 

In this Privacy Notice, when we refer to “we”, “our”, “us” or “Custom Haulage”, we mean Custom Haulage Ltd. 

If you have any questions about this Privacy Notice please contact us via email: traffic@customhaulage.co.uk

Data Controller & Data Protection Officer 

For purposes of this privacy notice, the Data Controller is: Custom Haulage Ltd 

What information do we collect about you? 

We may collect personal data from you when you enquire and purchase our products or services, interact with us on social media platforms, contact us or use our Websites. 

The categories of personal data we may request include your name, contact information (email, postal address and phone/mobile number), payment details. We may also keep copies of any correspondence you send us which may include personal data.

You should only give us personal data on behalf of someone else if you have their permission to do so or you know that they would not have any objection to us processing their information in accordance with this Privacy Notice.

Website form What information we collect and why Purposes
Contact Name, Postcode, Email address and Phone number To make contact with you regarding your enquiry

How do we use your personal data? We are required by law to provide you with information about the purposes for which we use your information and the legal justification for us to use that information. For example, there may be a legal justification for us to use your personal data where:

  • We need to use your information to perform a contract with you or to fulfil a request originated by you.
  • Using your information is in our legitimate business interests (provided these interests are balanced against your rights).

 

How we protect your personal data

  • We will not transfer your personal data outside the EU without your consent
  • We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction
  • Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure
  • We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk

 

Who else has access to the information you provide us? We do not sell your data to any third parties. 

Your rights You may not know it but under GDPR you have certain rights regarding your Personal Information. The rights that apply to the Personal Data we collect are as follows:

  • to access your personal data
  • to be provided with information about how your personal data is processed
  • to have your personal data corrected
  • to have your personal data erased
  • to object to or restrict how your personal data is processed
  • to have your personal data transferred to yourself or to another business in certain circumstances

 

We may use your personal data to contact you regarding our products, services and news. Improve your experience on our website. 

How do we use personal data for this purpose?  We use personal data such as your name, email address, postal address, telephone number and IP address. We may use this information to track your activities on our Website, to recognise your computer or device; and to otherwise enhance, monitor and analyse your usage of the Website. 

Legal Basis: Our legitimate business interests in providing the best browsing experiences to our customers and visitors, to enable the use of our Websites and functionality and to protect their operation, to identify and resolve possible technical issues, and to continuously improve and protect our company customers against fraud. 

To Have Your Personally Identifiable Information Deleted Call us on 0114 276 7917 or send us an email traffic@customhaulage.co.uk requesting that your personally identifiable information be deleted.

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 
 
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. 
 
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. If you decline cookies this may prevent you from taking full advantage of the website.